F.A.Q.
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Visit our Support Center for more questions.
Visit our Support Center for more questions.
A User is anyone who can access the system. A user can be a power user or a free user. Power Users are users with advanced access rights in the system. e.g. access to add/edit/delete other users, approving leaves, approving expenses, accessing financial reports. Free users are users with controlled access rights e.g. They can create and send invoices, they can manage deals, contacts, and can apply for leaves, expense reimbursements, and view their paystubs/payslips.
There is no limit, yes, no limit on adding free users to Deskera Books and Deskera CRM. The number of free users/employees that can be added to Deskera HRIS are 15 for the Startup plan, 30 for Essentials Plan and 100 for Pro plans. If you need to add more than 100 employees for payroll, please contact us.
You can cancel a monthly subscription any time. The account will become inactive at the end of the billing cycle, so you have sufficient time to transfer or download any data. You can cancel an annual subscription in the first 30 days for a full refund.
Deskera use TSL security encryption which is the industry standard for transmitting data safely over the Internet.
Deskera has email and chat support available for you. You can either send an email to helpdesk care@deskera.com or chat live from within the system or from Deskera website by using the chat icon in the bottom right corner.